Korinza Privacy Policy

1. Who We Are

Korinza ("we", "us", "our") operates a risk and compliance management platform at korinza.com. This Privacy Policy explains how we collect, use, and protect information about you when you use our Service. For questions, contact us at support@korinza.com.

2. Information We Collect

Account information: When you create an account, we collect your name and email address via our authentication provider.

Customer Data: All data you enter into the Service — risks, policies, vendor records, audit findings, contracts, and other business records — is your data. We process it only to provide the Service to you.

Usage data: We collect information about how you use the Service, including pages visited, features used, and actions taken. This helps us improve the product.

Technical data: We collect standard log data including IP addresses, browser type, and session information for security and operational purposes.

3. How We Use Your Information

We use your information to provide, operate, and improve the Service; to send transactional emails; to respond to support requests; to detect and prevent fraud, abuse, and security incidents; and to comply with legal obligations.

We do not sell your personal information or Customer Data to third parties. We do not use your Customer Data for advertising.

4. Data Storage and Security

Your data is stored on servers in the United States. We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews.

5. Third-Party Services

We use SendGrid for transactional email delivery and Manus for authentication and platform infrastructure. Each provider has their own privacy policy governing their processing of data. We only share the minimum data necessary for each service to function.

6. Data Retention

We retain your Customer Data for as long as your account is active. If you close your account, we will retain your data for 30 days to allow for recovery, after which it will be permanently deleted. You may request earlier deletion by contacting support@korinza.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data: access, correction, deletion, portability, and objection to certain processing. To exercise any of these rights, contact us at support@korinza.com.

8. Cookies

We use a single session cookie to keep you logged in. This cookie is essential for the Service to function and cannot be disabled while using the platform. We do not use advertising cookies or third-party tracking cookies.

9. Children's Privacy

The Service is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at support@korinza.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a notice within the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or to exercise your rights, contact us at support@korinza.com.